Whether you are building a new website or maintaining an existing one, professional WordPress development takes time and effort. Even with an in-house team, you may need to outsource certain tasks to save costs and allow your personnel to focus on the core activities of your business. One of the most popular destinations for outsourcing is India. Let’s have a look at the benefits and drawbacks you are likely to get when you outsource WordPress support to India.
Benefits of Outsourcing WordPress Support to India
The benefits of outsourcing WordPress support to India are not just about cost savings. Although this is the main driver for most businesses, India offers a variety of additional benefits. You get access to a skilled, English-speaking workforce that can provide quality services at a lower cost and during hours when most American workers are off-shift or sleeping. Here is a breakdown of the main benefits:
- Cost effectiveness: Cost advantages are the main reason for businesses that outsource WordPress services to India. While the cost of products like themes and plugins remains the same, you can save significantly on the cost of hiring developers. The average salary of a Software Developer in India is more than five times lower than that of developed countries like the United States and the United Kingdom.
- Qualified talent: While cost is a major driver for outsourcing, India also offers a pool of qualified talent. The Indian education system focuses more on mathematics as a basis for engineering careers. With a vast pool of skilled talent readily available, overseas companies can quickly scale their operations.
- Strong infrastructure: With a world-class digital infrastructure, India has created tech hubs in cities like Bengaluru, the “Silicon Valley of India.” Interestingly enough, this is where 80% of the global IT companies operate. Other well-established technology parks are found in major cities like Hyderabad, Chennai, and Pune.
- Government support: Unlike many other countries, the Indian government readily welcomes foreign business and supports the local IT outsourcing sector. It offers players in this industry tax benefits, incentives, and initiatives like Digital India that have helped in transforming the country into a digitally empowered society.
- Ease of communication: India has over 120 million English speakers and also forms the world’s second-largest English-speaking population after the USA. This alone removes the language barrier often involved in outsourcing services in other countries.
Drawbacks of Outsourcing WordPress Support to India
Despite the many benefits of outsourcing WordPress support to India, you may still encounter several disadvantages as highlighted below:
- Hidden IT outsourcing costs: The cost advantage of outsourcing to India diminishes every year as the rupee gains value and vendors become aggressive towards their own bottom line.
- Reliability of facilities: India has invested heavily in its business parks’ infrastructure, but issues such as unstable internet and power still result in costly downtimes.
- Fewer competitive options: With major IT hubs like Bengaluru becoming oversaturated with software and BPO companies, newer businesses are finding it difficult to enter, which means fewer options for businesses.
- Skill set uncertainty: Indian developers are mainly strong in math and logic, but not as strong in mainstream programming languages. This often leads to a huge variation in the quality of talent on offer.
- Risk of cybersecurity attack: Although India has increased investment in countermeasures, concerns about data security and privacy are still evident.
- Employment complications: India’s employment and labor laws are highly intricate. Issues related to working hours compliance, employee benefits, minimum wage norms, tax regulations, and more can hinder your ability to outsource
Outsource Your WordPress Support Via WP Depend
Outsourcing your WordPress support offers more benefits than drawbacks. You gain access to expert-level skills without having to invest in an in-house team. At WP Depend, we are committed to ensuring our clients get the support and expertise they deserve. Get in touch with us today, and let’s get you started with the outsourcing process.
Written ByDhruva Khanna
A seasoned technology writer and marketing consultant with over a decade of experience helping businesses grow online. I specialize in content marketing, SEO, web design, and e-commerce development. I am enthusiastic about using cutting-edge technology to acquire high-quality traffic, generate leads, and increase sales for my clients.